Disgusting customer service , I ordered some garden furniture a month ago and was told my goods were going to be delivered on a certain date, they never arrived. I was then given another delivery date of the 1st May and again my goods still never arrived . I rang the Range on the 2nd May who advised me that the goods were sent to the delivery company XPD on the 12 April . I then contacted XDP who advised me that my goods were returned back to the Range on the 29 April as they were damaged ......I have just spoken to a member of their ‘customer care ‘ team who advised me they have no records that the goods were returned back to me. The person I spoke to was most unhelpful and just kept saying he would look into it but was t prepared to call the delivery company but only email them. I then advised I would now like a refund, to which he replied this would take up to 14 days !! Appalling customer service ...... I would never use this company again !