Brought a swing chair online for my mum, recieved the item damaged to be told by customer services I would receive new metal frame work to be sent one bar which was also damaged when phoned customer service they offered ten percent off. The chair cost £135 I wouldn’t pay £20 the way it was all scratched. I have sent a email or complaint twice to not hear anything back. Took me to ring them to issue my refund as a week later still had nothing. Disgusting customer services. Will not be buying online again!
7 years ago
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