Customer service do not listen, presume they are on a script. The Range do not take any responsibility for their customers deliveries they advise once an order has been delivered to their delivery company it is your responsibility they do supply a telephone number but after 43 and 22 minutes could not get through as XPD even though I was the next call to be answered, they do not answer and they do not give an option for delivery dates it is their date. Was advised by The Range will just leave with a neighbour I did not want that they advised I did not have an option think they are breaking GDPR as it means someone is privy to your order without permission.NOT AT ALL HELPFUL IN ARRANGING AN ALTERNATIVE DATE ACTUALLY NO HELP AT ALL. Have cancelled order, lets hope note on door works, telling them order cancelled but will not hold my breath........