Bought slug pellets priced at £1.99 on shelf. After opening them noticed on receipt charged £5.99.
Went back to store to inform them, took photo of product & shelf. Staff admitted priced wrong, didn’t even have £1.99 ones in stock.
Told to contact customer service head office. Despite me saving them a lot of money by pricing the item correctly they wouldn’t refund me £4. More importantly customer service dreadful. Customers obviously not important to the business.
6 years ago
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