Ordered bedroom furniture unable to deliver to room of choice because of Covid.They were meant to text 1 hour prior to delivery this would have enabled us to contact family with assistance to place furniture in situ. No text just arrived and left in the hallway Next issue click and collect. Email states do not travel to store until you receive an email saying it is ready for collection. No email Rang head office item had been delivered and signed for at the store.Rang the store unable to find my item.They did have a replacement in store, attitude of staff very condescending, I will not use this store again ever .