I ordered a bed and mattress on 27th July 2020 The mattress was due to arrive on the 3rd to 6th August which it did but the driver phoned me 4 hours earlier than the slot - he would be delivering with 15 mins notice. Luckily I wasn't at work. The bed was due to arrive on the 13th August which it didn’t as it turned up early (7th August) via the wrong address and left outside said property which was vacant. The slats for the bed then turned out to be the wrong size. Numerous phone calls, emails and 'chases' and I'm still without the replacement slats. The Range blame the supplier, the courier shows online has having them in depot since the 25th August. The customer service person assisting me has been dropped and 'banned' from phoning the supplier. No one seems to take ownership or able to escalate. I could raise a return but the web site says up to 28 days for collection and no doubt refund's would be even longer. All the time I'm sleeping on the floor. I will never purchase anything from these crooks again