I appreciate that Covid 19 requires extra precautions by stores what I do not appreciate is being bullied by a large member of staff because I did not realise that I had to make a twenty yard detour in a sudden deluge of pouring rain to enter the store! The “thug “at the door of your Eastbourne store shouted that there was a large sign above the door - which said entrance- but there was also an A4 limp wet sheet of paper which once could have been An arrow? Also who looks above the door for changes in entrance procedures? Especially when you are getting soaked by an unexpected downpour? I am an 80 year old with mobility difficulties and I shall not be supporting your store again!