Customer service is appalling, had an email from their courier saying delivery would be made on friday which was not convenient so changed to saturday, had an email to confirm this, pies finally turned up on monday, meaning after sitting in the back of a van for the weekend the pies were scrap, tried to phone pie company to ask for refund all i got was an engaged tone and then it cuts you off, email address supplied on invoice is incorrect, got email address from website only to be told as i changed day of delivery its my fault and refused any refund, after paying nearly a £6 delivery charge you should be able to select a delivery date convenient for you. Also this company needs to realise they are responsible for delivery of goods even if the courier is at fault