Having never done my hair at home before and having read such good things about The Shade, I decided to take the plunge. Honestly, it has been the best thing I have done for my hair! Not only can I do it at home and save hours in the salon, the price is incredible! Great value, great product & easy to do. Brilliant customer service too! I spoke to one of the hair stylist first to ensure I got the right colour, her advice was perfect! The colour was awesome and exactly what I wanted. Love The Shade and have already recommended to several of my friends. Thank you!