I was delighted to discover that a quality hair colouring service had made its wAy to Australia. When I lived in New York, I used a similiar service and the results are far superior to the boxed colouring kits you buy in chemists etc. My initial experience with The Shade was a little disappointing as I had selected the wrong colour for my hair and had the dreaded red halo effect. I chatted on line with Camilla and she identified the correct colour for me and sent it out as soon as she could. Im very happy with the quality of the products and the excellent customer service.