Tried to upload a before but could only upload one photo. I have natural dark blonde/light brown hair and am growing out blonde highlights so asked the colour consultant for advice on hair colour, specifically stating that I didn't want red tones because I didn't want my hair to go red. I was recommended a "neutral blonde". The products were great quality, postage was prompt, love the cape. Unfortunately... My roots went bright red and the colorist said that the colour I used was too light because she couldn't see my hair colour properly in the multiple photos I sent her for reference.... Not at all impressed, this has ruined my hair and looks ridiculous so now I'll need to spend more money to get it fixed, wasn't even offered another colour for free to try and fix the red tones Don't risk this happening to you, the colour I bought was very close to my natural hair colour, so it's not like I was after a huge change.