I had an exceptional experience with The Tech Geeks. This was my first time purchasing from them, and they exceeded my expectations. I needed a specific device and cable for my homelab, which they were the only retailer offering in Australia. Despite it being a special order item requiring batch processing (I was part of batch 5), I was amazed to receive my device within just a week. Adding to the excellent service, I placed the order while on holiday. Concerned about delivery timing, I contacted their team to ensure it would arrive once I was back home. Their prompt and professional response was outstanding—almost immediately, they confirmed they’d informed the warehouse of my request, guaranteeing delivery on my preferred date. When the package arrived, it was flawlessly packed, but the seperate cable I had ordered was missing. I reached out to them in the evening, and by the next morning, they had already shipped the cable. The speed and efficiency of their resolution impressed me. The combination of outstanding customer service, swift communication, and high-quality products makes The Tech Geeks my new go-to retailer for future technology needs. Highly recommended!