The Tech Geeks Reviews

Name: The Tech Geeks
Address: PO Box 451, North Lakes, Queensland
Rating: 4.92

4.9 Rating 1,003 Reviews

99 %

of reviewers recommend The Tech Geeks

4.9

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Tech Geeks 5 star review on 14th November 2024

Anonymous

Anonymous // 01/01/2019

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“Hasn't arrived yet”

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Posted 9 hours ago

Thank you for your honest review. Just to be transparent, you ordered at 8pm on 2nd December on a 2-8 working day shipping service. Your order was processed on 3rd December and shipped out to you on the 4th. I can see from the tracking it is expected with you 12/13th, which allowing for the weekend in between shipping looks to be within our delivery dates. I understand this is possibly longer than you were hoping for and we apologise.

Posted 7 hours ago

“Great communication, Item arrived on time. Happy returning customer.”

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Posted 3 days ago

“Great, delivered within time, well packaged for transport, and received exactly as ordered. I will continue to buy from The Tech Geeks. Good stuff!”

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Posted 4 days ago

“I cannot recommend Tech Geeks highly enough. They were so helpful throughout the whole process and were able to answer all of my questions. I explained to them what I needed to achieve and they offered great/helpful advice. My items were delivered very quickly. I will definitely use them again.”

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Posted 4 days ago

“Fast and responsive.”

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Posted 5 days ago

“This was the second time I've used The TechGeeks, another good experience. Good communication and fast delivery, keep up the good work Guys!”

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Posted 5 days ago

“All good except don’t push so hard for a review”

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Posted 5 days ago

“They are all around good, gave me a small discount when I needed one, delivered in great time, haven't installed yet but when I do I'll let you know.”

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Posted 5 days ago

“You have very good service. Mostly because of your communication. Very up front, honest and transparent about timing etc. that builds trust. That is the main reason I use your service and refer others.”

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Posted 6 days ago

“Helpful online advice in selecting the right solution for my needs. Fast shipping. Great products.”

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Posted 1 week ago

“This review is on the Tech Geeks. not the product I purchased. Shopping online was quite easy on their website. Delivery was really quick too. When I have a slight issue. I emailed them and they returned my emails every time in a timely manner. Although their information was a little sparse. Nice people to deal with, but could do with a little work.”

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Posted 1 week ago

Thanks for your honest review. You did first phone in with an issue not being about to get your camera to connect to your phone when using the phone as a hotspot. One of the team spent around 15 minutes with you the phone and was able to give you a solution that I believe worked for you. You then contacted us with some queries around the solar panel and also a spare part in the box. I am sorry you felt we could have gone further and we will review the notes and calls and see what we can do to continue to improve our customer service.

Posted 1 week ago

“I purchased some Ubiquiti equipment and reached out for some assistance which was prompt and got me going in the right direction.”

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Posted 1 week ago

“You guys have been awesome. But couriers please have been absolutely useless. I would highly recommend moving away from them and going to another company or even Australia Post.”

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Posted 1 week ago

“After a thunderstorm destroyed most items connected to our Wi-Fi sytem, even on a Sunday these guys were there with their extremely helpful advice and shipped the necessary equipment so we were down for only 48 hrs. A very satisfying and timely response at a difficult time for us. Thanks"Geeks"!”

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Posted 1 week ago

“The Tech Geeks contacted me about my poor previous review due to me ordering the wrong camera which I thought I couldn't exchange because I opened the box and broke the seal. They were very helpful to ensure I was happy with my purchase and helped me to exchange my camera for the correct one I needed. The Tech Geeks service was excellent, will definitely purchase from them again, thank you.”

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Posted 1 week ago

“Always a pleasure to deal with. Products are always shipped quickly with excellent communication.”

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Posted 1 week ago

“Always impressed with responses to my product or pricing questions at all hours of the day. The customer service from The Tech Geeks is really top-notch.”

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Posted 1 week ago

“Very good customer service and product”

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Posted 2 weeks ago

“This company is AMAZING.So professional. I got a great price for what I purchased originally then I found a reduced Black Friday sale direct from Reolink. I contacted the company and they said they would refund the difference.AND THEY DID!!! They didn't have to but they DID. I HIGHLY RECOMMEND them. To add,the communication and fast delivery is second to none! I have to purchase 3 more camera's and will DEFINITELY purchase through The Tech Geeks. Brett Haldane”

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Posted 2 weeks ago

“So impressed with the speed of my order despatch and delivery! Great job from the Tech Guys.”

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Posted 2 weeks ago

The Tech Geeks is rated 4.9 based on 1,003 reviews