I bought a bunch of gear to extend our Starlink to a shed and a pool area, the tech geeks helped me with everything. We set up everything when it arrived (on a bench, prior to the final install) as instructed, and it worked perfectly, however, a week later when we installed the last pair of bridges to the shed, one of the bridges wouldn't power up and work as expected. I rang them and they got me to try some things but to no avail. But they were fantastic when it came to sending me a replacement pair of bridges which work perfectly. I could not recommend them any more highly.