The first part is great, finding your car, the paper work for the finance was good ,but the second half waiting for the finance to go through was awful, we waited 1.5 hrs and nobody came to see us, in the end we gave a deadline otherwise we didn't want the car, there was loads sales people, finance people just standing around doing nothing, I tried to call on a number of occasions through your phone line and we couldn't get through, when they are just standing there as I witnessed myself, eventually after 2 days we had our car, rather than the drive away in 1 HR. also on your advert it's states that you will give £1000 for your px , any condition and any mileage, I got offered£600??, We also got told that we would get £25 for our expenses, but again no phonecall..only 3 * from me , but I am happy with my car.