giving a 4 star review because Tristan in neath branch went above and beyond to find us a good deal despite our difficult circumstances. he was friendly and accommodating and manager material. our experience was let down by Ross who was extremely pushy to the point where it was uncomfortable regarding the purchase of the rac cover. he wouldn’t accept no for an answer. He also tried to trick me into signing a form agreeing to the cover by putting it in a pile among other forms to be signed - i had not agreed to the cover and luckily i spotted what i was signing up to before it was too late. i was further disappointed that when my wife took out the cover, a credit check was run and this wasn’t made clear. as we opted for a family plan (purchasing two cars) this meant i had three credit checks on my file, one of which i wasn’t aware of until after the fact.