Overall positive experience. Bought the car with/for my wife about a month ago. One salesman was a bit pushy (that's one reason why I haven't given 5 stars). The car was a fair price but nothing special, in terms of a bargain. The vehicle runs like clockwork......we are very pleased. However, it developed a slight fault over a week ago.....boot release worked intermittently. I rang TCW to explain and waited about 30 minutes to get through ( second reason why I am not giving 5 stars).The after-sales service since has been first class. TCW arranged to take the car back last Saturday. I picked the car up yesterday to find the fault had been fully explored and the boot release switch replaced under the warranty. No debate, just a friendly and efficient service. I would like to thank, in particular, Mercedes (telephone reception),Nicola Woodland and Nichola Bennett in After-Sales for making the experience absolutely painless. Lovely people and any fears I might have had regarding after-sales service or car quality have been unfounded. I know it's still relatively early days but, on the basis of the current situation, I would buy with TCW in the future, thanks.
3 years ago
The Trade Centre Wales has a
4.4
average rating
from
689
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