PLEASE PLEASE READ BEFORE YOU BUY FROM THEM!! I have purchased twice from this website. The first order, one of my mods tasted burnt. The second order about a little over 1/4 of my mods either were: burnt, duds, or would actually not stop firing until we shook it vigorously or threw it on the floor to get it to stop. I have emailed with “customer service”, (in quotes because they just deny your evidence and don’t respond until you badger them), and the first time they offered me 1 mod in compensation, and this time I had around 10-12 out of 45 mods that were defected and they offered me 5 in compensation. The person who helped me was named “Arlene”. They said they buy from a manufacturer/higher management and they can’t do much about that, but when I asked to speak directly to them about this issue, or to even escalate it to them, they just ignored it. I also asked them many many times have any other customers had these issues and they just ignored it, but now that I have read others’ reviews, I understand why they would want to hide that fact. I was going to make this my store to purchase from in the future, but after all this back and forth, I doubt that I will ever purchase from them again. The prices are only $2-$3 cheaper than retail stores so spend the extra money to get products that actually work and people who actually know customer service.