We went to Takanini The Warehouse today. We bought a photo frame and bought a print out and after sitting in the car, we realised that it is not the right size. We went inside to the warehouse stationary counter to return it and the customer service girl asked us to go to refund counter. When we went to that counter, Ninder rudely asked us to go to another counter. We waited for more than 10 minutes at the other counter because Kristel had put the sign “ this counter is closed” as she was doing her work. When we asked Kristel and another guy to please assist us because we are getting late for an appointment, the guy next to Kristel refused to assist us. After 5 minutes, Kristel asked Ninder again to help us. When Ninder saw me frustrated, she threw the photo frame on the counter and refused to assist us. Worst customer service experience ever.