Terrible service! Had to order numerous items as I was a day from moving overseas before lockdown and had no household items. I waited very patiently for everything but have had items cancelled after waiting 3 weeks (even though there is stock all over the country), haven't even received the refund either, have had items supposedly delivered when they haven't, have items delivered in boxes that were way to small and the items have stuck out and had a bit of tape on them to cover it, a toaster completely mutilated, food storage containers broken, a frypan scratched up etc. Have waited over a month and still no replies to my emails, get cut off from online chat, and the wait time on the phone today is 2 hours. Have had to purchase these items from Kmart and were delivered promptly and packaged well.