Buyer beware! You will first discuss the initial price. Then you will be passed along to the designer where you will approve a layout. Then, for the first time EVER, I was asked for the password to my existing website! Are you kidding? Next, the designer, Nathan, will PUSH-PUSH- PUSH you to sign up for their "Dedicated Server Contract" at a mere $3,200. for 3 years, payable upfront in full! They were also going to change my web provider. Keep in mind their initial ad is for Website Design only! I was fortunate to bail before the crooks got my money. Nathans' reply to me was "I don't understand the process or technicalities"! However, I can recognize a scam! If you decide to go with them, read their refund policy FIRST! A refund policy such as theirs does not need to be this long if you're dealing with a reputable company.