The website is very misleading, they haven’t rectified this as a manager had previously advised to me! I Have been a customer for 6 years + all of my orders this year have been unexpectedly cancelled with no communication for T&M. They have also been delivered late, wrong items sent, plants have arrived in a terrible condition or not even been delivered by the courier, even when they have told T&M they have. This is not the service I expected to receive after being a customer for several years or been promised by a manager on several occasions they would be delivered by XX date and still didn’t arrive on time. In the future I would urge people take the time to visit and support a local garden centre to purchase good quality plants, as T&M do not provide this. My final straw was this week when i again had to speak with a customer care advisor. Yesterday MARK: was not prepared to listen to a extremely dissatisfied customer and the frustrating experience I have repeatedly received over the past few months from this company. YOU CALLED A CUSTOMER RUDE! YOU PUT THE PHONE DOWN ON ME!!!! THIS IS NOT PROFESSIONAL!!! AVOID AVOID AVOID!!!!!!