I wish I had seen this site before I placed an order! Due to Corona virus my usual garden centre is closed so, I thought T& M were a reputable company and ordered 28 plants. 8 plugs eventually arrived, they were dried out and battered, 6 were fit to use, a week later 8 more arrived but I should have received 20. I photographed them and emailed T & M. I did get a reply to say they would correct the order. , 3 weeks later I received 12 more today. They are in a terrible state very and bashed. In total out of 28 plugs I will be lucky to revive 12. If they are going to do, mail order then they should ensure their packaging is good and the plants well watered before dispatching. The stupid thing is I get an email,from them daily asking me to buy more plants even though I have unsubscribe three times! No I will not order again