Minus 5 is more appropriate, what an absolute shambles.. Monkeys could do a better job.... after my original delivery dates came and went I emailed for an update to have a generated one back explaining they were very busy and not to email again. The one order was supposedly IN STOCK so how could it take up to 4 weeks to dispatch!!!!!!! Then yippee my geraniums were released from their green house Only not to arrive , my marigolds were then also released to turn up 5 days later looking as though they had been put into cold storage and were of no use what so ever.... my slugs will be well disappointed this year 🙄. After me sending yet another snotty email I received a phone call from customer service, he wishes he hadn’t now. Why are we paying an absolute fortune also for postage and it takes up to 7 days to arrive ??. Truth is we are paying a premium price for them to send out 2nd class🤬🤬🤬 Stand your ground if you get through to them demand a full refund .Dont let them get away with it