APPALLING, IGNORANT AND ABUSIVE SERVICE. It cannot be legally trading when they think they can treat fully paid up customers with such contempt. I have been waiting weeks, I am supposed to have had delivery of 30 begonias and 30 marigolds by now, nothing has arrived. Got a feeling they will turn dead and mouldy like the other complainant. The Cosmos arrived yesterday, packed badly 5 broken. Delivery note on top of box says back order of 30 geraniums. So what has happened to the begonias and marigolds. Can't telephone them and they completely ignore e mails. I too have never been treated so badly by any company. These pirates have cashed in on the Coronavirus and taken advantage of people looking for a little bit of happiness and enjoyment in their gardens during such awfully trying times. SHAME ON YOU. THE SUMMER WILL BE OVER BY THE TIME WE GET OUR PLANTS. What a terrible way for a once prestigious company to end up. You want to try being on the receiving end of this downright despicable fraudulent service. I WANT TO KNOW WHERE MY PLANTS ARE AND DEMAND A REFUND IF THE ARRIVE UNUSABLE.