I ordered surfina plants on arrival plants in very poor condition broken down to root stems customer service said grow them on dont worry they will grow back and they didnt contacted customer service they said they had lost or didnt recieve my emails with photograghic evidence resent still no reply even left my mobile and tel number they haven't got in contact .THIS IS A DREADFUL COMPANY WITH THE WORST CUSTOMER SERVICE AVOID AT ALL COSTS I WILL NOT BE PURCHASING ANYTHING FROM THEM AGAIN. P.S AND DONT BLAME COVID 19 AS AN EXCUSE as a phone call or email is available