Ordered quantity of plants and plugs in April. Started receiving first plant in May which was diseased, 2nd plant arrived 3 weeks later also diseased. 3rd plant was no more than a twig at £9.99 this also died. Always sent photographic evidence Every collection of plug plants arrived were dead except for the petunia plants of which only 7 out of the 27 plant survived and when 3 of them eventually blossomed they were not the double petunias that I originally ordered. On each occasion I contacted T&M via email, I received email back saying they were very busy but would get in touch. when and if they contacted me via email they promised a refund but this was false as it took nearly 5 months to get only 60% of the money I paid.
Disgusting service and broken promises. So disappointed !
4 years ago
Thompson-Morgan has a
1.4
average rating
from
588
reviews