Was promised a broadband deal with TV offer to be left on hold for nearly 3hours called a liar by there unprofessional Indian team they don't want to know within the time period I was told twice I could have it then told bluntly I couldn't complete waste of time .I've two additional mobile phone lines I will be cancelling and going back to my old provider after a young guy on chat in a store in Stockport told me I was in my rights to leave and to stick the phones up my b-- so I hope they still all have jobs I won't ever use them again worst company I've dealt with after a 5year period and I'm looking into trading standards and ombudsman