My experience with Thrillophilia was terrible. We booked a trip to Assam and Meghalaya through them, but it was a mistake. They're just a booking platform and offer no support once you've paid. Initially, Ms. Aashi Sachdeva assured us she'd take care of everything, but once we paid, she disappeared. The point of contact, Mr. Indraneel Dutta, was unhelpful and blamed us for the hotel issues, even though we chose based on Aashi's recommendation. It took hours to resolve the hotel problem, and we had to involve a local tour manager. They refused to cancel our booking for the next day, forcing us to book another hotel ourselves. We didn't receive a refund for the canceled room and lost around 20k. They promised to follow up but never did. It's been a month without any contact. Dealing with them was a nightmare, and I strongly advise against booking with Thrillophilia. They lack proper customer care and their staff seem inexperienced and untrained. Also the bus driver misbehaved with us and involved his friends in a fight with us.
1 month ago
Read Reviews has a 4.3 average rating from 366 reviews

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