Last night at 11.24 pm. I paid for a ticket for 12 people for December 11, but in my reservation it says October 28, which was yesterday, this is a ticket for a past period, which is simply absurd. How can you take money for a day that has already passed when I am in Europe and I need a reservation until December since I am 12,000 km away and the ticket you give me is for a period that has already passed and the zoo has already closed??? This is beyond absurd and criminal either refund me or correct the dates Otherwise I will seek my rights because this is extremely unprofessional and you are lying to people. I write emails all night and no one answers. How are you not ashamed