The experience was far from what was promised. To start with, the bus provided was an A/C vehicle, but the A/C was never turned on during the 4-hour onward journey, and the windows couldn't be opened either. This left everyone inside feeling suffocated and extremely uncomfortable. The trek was advertised as not being a sunrise trek, yet we were made to start early without any clarification. There was also no formal communication about restrictions on carrying plastic items—including essentials like protein bars—which led to confusion at the starting point. The group size was supposed to be 15–20 people per guide, but we were a group of 54 with only one visible guide. Another guide was mentioned, but we never saw them during the entire trek. We were essentially left to navigate on our own, with no support except at the very beginning. Additionally, the pickup locations shared with us were inaccurate. We had to walk a fair distance to a different spot to be picked up, adding unnecessary stress to the start of the trip. Overall, the entire experience felt highly disorganized, poorly managed, and not at all in line with what was promised.