Since I have placed my order, and it was shipped, I have not received any word. My last notification said that it was being shipped to the origin country and I haven’t heard anything from them since. It is past the 12 business day Mark that I was told I would receive it by and with these being Christmas gifts I am very disappointed that I wasn’t able to give them to my loved ones. I thought this service was going to be a little faster next time I will have to order way in advance since it takes this long. It would be great if there was a better way to get in contact with someone that could tell you the arrival date or when it was sent or something a little more reliable than the Internet. Spring NL is a horrible shipping company and I get little to no information.