whether it was ticket arena or egg london website, it took me a crazy amount of time to purchase the tickets. I couldn't log in, then I reset my password and my new password was sent as [password] so my account got blocked. when I managed to log in I couldn't find the event (so this is egg london's fault as they don't have it listed on their website). I'd go back and have tickets in the basket then it'd say I don't have anything in my basket. Also wish you could pay with paypal. Having said all that I can't remember having issues purchasing from ticketarena previously but this time, how the ticket sale was embedded in the website and the event made it very difficult to buy tickets.