I spent 1 hour and almost 3 quaters trying to book online. it even brought me to tears i got so stressed. i was determined to get through it s i have no time to come to the office in Valetta. My mum arrives Saturday. Thankfully i managed after the very kind help of Brenden who was extremely patient with me. He very kindly talked me through the booking process after trying several times myself. The site wouldn't accept my email Gmail and it works perfectly well. then the adresse didnt match, i later realised u could manually put it in but it wasn't clear in the beginning. then the processing wouldnt process. eventually i logged in with f.b and change my debit card to viza just to see if it would work and finally it worked. the booking for me was extremely complicated and difficult. but i did it in the end. Thank God. i was on the phone a long time it must have cost a fair bit. nevermind.