I feel like the wrist bands/tickets are a rip off with all the extra charges ticket arena charge you for. If you don't choose a mobile ticket it says you have to print it off, this is not true, I checked when I got my wrist band, the girls said they could have just scanned my phone. Lastly charging an admin fee for processing a refund. The event could still be run cashless, everyone has a contactless card these days. However, they have you over a barrel as they dictate what you have to do. Obviously not impressed as it's not cheap to go out raving. Sour taste when you know you are being ripped off!