Extremely poor small business bank.
- The customer service is truly shocking.
- It suffers from IT problems, glitches and poor design.
- Poor policies with lack of clarity (e.g. forced account closures).
Rather than posting replies to comments on this site "apologising", it's a shame they seem incapable of fixing the root causes of their poor service.
I've moved my small business elsewhere with no regrets.
The fintech sector has many better banks to choose from, avoid Tide.
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