Dominic Meletti
I had 2 business accounts with Tide and honestly it was the biggest regret of my entire life, my first company account got frozen whilst they conducted a review “following FCA guidelines” leaving me unable to receive money for weeks, I managed to open a new account for my company with Barclays (who are great) and then spent weeks begging tide to close my account down whilst they still took fees from me My second company account had a £20,000 invoice due to be paid from a client in the next day or two, Tide decided to freeze my account for a review on 3 small transactions from November last year, I explained how important it was for my invoice to be able to get paid in and they confirmed to me that no money will enter my account whilst the review takes place for the next 3-5 working days I begged and pleaded for them to unfreeze my account as I have staff and bills to pay out of the invoice, after 6 hours of messaging back and forth they made the decision to CLOSE MY ACCOUNT WITH IMMEDIATE EFFECT!!! Meaning my £20,000 invoice due will get rejected back to the client and the other £20,000 invoice I had pending through tide is also lost No matter your situation do not ever even contemplate opening a tide account, this is your urgent warning to avoid them now!!
3 months ago
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tide.co has a 1.1 average rating from 111 reviews

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