On April 10, 2024, I applied for a Tide Business account. By April 24, I received a request for additional details. Despite exchanging four emails and providing all requested information, I sought clarification on one point. Subsequently, without explanation, my application seemed to be rejected. This was confusing, especially since the last correspondence from a Tide representative still requested further evidence. It appears my rejection was based solely on my request for clarification. My business partners, who are in the same industry, have not faced such issues, suggesting a potential error in my rejection. Despite numerous attempts to contact them, Tide has stopped responding to my emails. This experience has been frustratingly unproductive. The customer service agent involved was named Stella Anna.