I've had fraud on my business account. There support and care is atrocious with this matter . Somehow they seem to think it can wait 7 weeks to be resolved when uk law and the financial ombudsman says otherwise. Avoid this company No support if things go wrong I've recently been scammed out of 1000s from someone purporting to be from tide who was very knowledge clear English speaking telling me everything about my account.
It's been 7 days now and there just doing nothing to help our business.
The service is not good enough as a business customer who expects better service than received.
Please think twice before using tide for your business needs.