The products are amazing, great quality and vibrant colours. We ordered them for our wedding and we couldn?t have chosen anything better. I?d genuinely recommend them.
However the delivery is the worst I?ve ever experienced (DHL). We placed two orders with Tieroom with a week difference. First time DHL stated we were out and we didn?t care, because we thought they came late in the evening. After checking, we realised we were actually home, but rescheduled the delivery. Upon redelivery, sitting on my sofa I got a text stating that I?m out... they didn?t even ring the bell! We left a complaint with DHL, hence they called us the third time upon arrival. It took them three attempts to be bothered to deliver. The second time we ordered the exact same thing happened. DHL offers a dreadful service, Tieroom would do much better with another courier company. That?s all that?s missing to get 5 stars from everyone.
5 years ago
Tieroom UK has a
4.7
average rating
from
1,948
reviews
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