Jessamy Holmes
I’ve had a real mixed bag with Ties R Us, though their customer service is second to none and they have always redeemed themselves. I actually think their main problem is using DPD as a delivery service. We had a mix up with the hire company with our wedding ties and ordered very last minute our ties from Ties R Us. I paid the extra for next day delivery. I got regular updates to say my order was on its way. In the morning they should have been delivered, DPD text saying it was delayed until after the weekend. I got married that weekend. I called Ties R Us and they jumped straight on it, paying to have them delivered on the Saturday for me. Fantastic. No complaints there and the colour and quality were perfect. However, I then received another parcel the other day that wasn’t for me. Again, I contacted Ties R Us and they have jumped on it straight away explaining that DPD but the wrong label on the parcel and are now arranging to come and collect the package. I would recommend Ties R Us, hence the 4 stars. They’re downside is their choice of courier.
2 years ago
 
Ties R Us has a 4.90 average rating from 1,388 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial