I was gifted a Diamonds by the Yard bracelet, that had a faulty clasp: about half the time the bracelet fell off (luckily never lost). When I brought it into Tiffany’s, they offered to send it for repair: then later sent a bill. The terrible quality and customer service continued when the customer service rep said it was up to the store and that the store should have quoted me a repair cost, and they could not assist. Then the store admitted that they didn’t ask for a damage vs defective assessment when they sent it to be repaired. “So there’s nothing we can do, you’ll have to pay the repair”. I was also informed that Tiffany’s DOES NOT WARRANTY THEIR JEWELRY.