Penny F
First , they did arrive in one piece by some miracle of care by the transport and delivery man ! No packaging ..for ceramic tiles ! REALLY ? They arrived in 'boxes' with open tops, made of very thin cardboard indeed and with just the glue at the seems to 'hold them together', not even any reinforcing tape and nothing to keep the package dry ....consequently the 'boxes' had fallen apart . Absolutely bizarre practice . I can't think of any advantage to anyone to not at least plastic cover and tape up these flimsiest of boxes with heavy, sharp goods in ! Second, the colour is not vibrant orange as per the website description and as depicted , but fairly dull, light, brownish-orange . ....So, also V. disappointing. ..but, my own fault as ''sending for a sample was recommended '' . I haven't started actually laying yet, but already in the first 8 tiles , one has a hole in one corner ( manufacturing fault not 'damage' as such ) . Sorry not to be able to give a good review, but the packaging issue truly needs to be addressed ...It really is a miracle they all appear to be in one piece ( so far as I can tell ) and hadn't all been smashed in transit ... The risk of return / proof of arriving damaged etc. /loss of customer good will. is really not worth the small cost of appropriate packaging.
7 months ago
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