Carried out quite a lengthy research to narrow down potential vendors to carry out the work in my home. Of the companies that visited, Timberwise was the only one that gave me confidence. A huge part of that decision came from the interaction with the staff. A big thank you to surveyor Jack Cowen who inspected the property. Following the extensive survey, Jack spent considerable time looking at the results and the best way to deal with the issue. Knowing he would project manage any technicians on site and keep us appraised as the work is carried out was reassuring ( and kept the work control with us for authorisation ). I would also like to praise the administration team Kerri McFadden and Emma Southam. Both Kerri and Emma were very professional and the rapport made all the numerous queries, booking and deposit payment go through smoothly. The work on the property is due to start and I will update this review with feedback on the technicians, if they are as excellent as Jack, Kerri and Emma, then a positive review update is assured.