Adam at the Wakefield store really made my day today as I’ve got my wrist watch altered on Saturday by a different person paid a £10. But he never issued me a receipt, but the alteration wasn’t what I expected my fault I must admit. Going back today though to get it altered again Adam was a great help I explained to him what had happened he totally took it well and altered the on a good will gesture with no charges at all he had good customer service skill I will definitely recommend anyone to go Timoson thanks Adam I will see you again.