I went into Timpson with my shoes the man said he couldn’t heel them while I waited ( even tho he was just sitting there ) they would be ready later in the afternoon. I couldn’t get back that afternoon so I went on the Thursday morning to find a notice on the shutter saying it broken and the shop wasn’t open. I phoned the number on the wall twice that day asking them to ring me. It’s now Friday no phone call. Never will I take anything else their again. I have to get a train to where the shop is. It would be nice to know when it’s going to be open. I needed the shoes the Thursday that. I went there. Never again.