Totally disgusted after taking my coat into Timpsons [Sainsburys - Brookwood] and when I got it back it was totally covered in white marks in several places. It looks as though it's also been burnt in certain areas. The Timpson member of staff admitted that the garment was damaged during the clean and it wasn't in that condition when I took it in. I was offered a complimentary re-clean. Following the re-clean, the coat was in fact worse!!! At this point, I was rudely told to "check it out at home" due to poor lighting in the store, I was adamant that we both looked at the coat together, and he admitted that the damage is irreparable and I should contact Head Office to seek compensation for the damage caused.