I bought tickets for Uffizi, Palazzo Pitti & Boboli: Combined 5 day Pass, on 23.01.2025, for 20.04.2025, 47,5 euros, they were refundable tickets before purchase. After I paid, in the confirmation email, it says that the tickets cannot be canceled or rescheduled. I wrote a message on the site and I did not receive any response. In the conditions where flights are canceled, or other conditions, the money is lost.
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