I bought tickets through Tiqets to a concert of arias at Chiese Valdese in Rome. Their website information regarding the event was false and misleading in 3 ways: The website promises free wine tasting during the break. There is no break and therefore no wine. The picture posted is very misleading. It shows a large groups of singers and players on a nicely lit and decorated stage. In fact, the ensemble is just one pianist and 2 singers, in a poorly lit church. The list of arias was performed incompletely compared to the website. But the worst was the attitude of Tiqets. When I approached Tiqets with the above misleading information and asked for a partial refund, even if for the promised unlimited wine they refused to take responsibility, promised repeatedly to look into the matter, claimed for weeks they were unable to reach their supplier ( which I couldn’t care less about as they sold me the tickets and should be responsible for their adds). Shameful attitude, best stay away.