Bought the Single Post Adjustable FID Bench $249.99. Decided to come here to write a review because Titan's website kept deleting 2 of my reviews.. but just save your money and buy from a reputable brand like rogue fitness. I understand COVID has been tough and these products are in a high demand, but this doesn't justify the substandard job I've been shown. First off, the owners manual for assistance in assembly was poorly executed and horrible to follow, it is a mess. None of the bolts and screws were labeled, so it made things problematic to find. The next MAJOR flaw to my order is that i am missing a part to my build. Not just any part, but one of the back support beams, which is a major component to the adjustable bench. I'd understand if a locknut, bolt, or screw was missing, but how does one overlook the back support while packaging the product, it baffles me. Continuing, the parts like the locknuts and bolts arrived faulty ( didn't fit) because it didn't allow me to fully tighten all the way. Furthermore, to make the situation even more unacceptable, I received a returned bench from a previous customer. This came to my attention when i noticed some of the bench parts came already poorly assembled (bolts in and parts already attached). Overall, regardless of packaging problems, the bench felt cheap and poorly made. It felt like I can bend the metal supports if I used enough force. The material for the cushion felt cheap as well. I didn't even get to step 4 of the owners manual...I can only imagine what problems i'm gonna encounter with my T-3 rack that's due to arrive next month. Now to add to my burden, returning this large heavy product, waiting for a refund, and connecting with customer service is something I am not looking forward to. My expectation were very high for this product and am highly disappointed with what I encountered. I'm still waiting to connect with customer service via phone call, but its been 3 hours and still no call back. I'll gladly sacrifice extra cash for a better adjustable bench with another supplier.